Refund policy

Return & Refund Policy

Thank you for shopping with us. Please read our policy carefully before placing an order.

This product is a blind / mystery box item. Due to the nature of mystery products, we do not accept returns or exchanges for opened scoops.

Damaged or Defective Items

If any item in your scoop arrives damaged or has a quality issue, please contact us within 7 days of delivery. We are happy to refund for the affected item.

To request a refund or replacement, please provide:

• Your order number

• Photos of the damaged item

Non-Returnable Items

Opened mystery scoops are non-returnable and non-exchangeable because:

• Items are randomly selected

• Designs and styles cannot be guaranteed

• Duplicate items may occur

By placing an order, you agree to these terms.

If you have any questions, please contact us anytime.